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Thanks for the reply Lucifersam... but can I ask how do you get an e-mail confirmation from them when they do not respond to email queries? Thanks in advance for any suggestions.

Never had to send an email query, but absolutely no issues whatsoever with withdrawals, still to this day with all the crypto volatility that has affected many faucets. And now they also have a Dash Faucet, which is awesome. I'm a huge Dash fan.