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RE: Penny Freeman, former staffer in tears over Ron Paul betrayals
Okay, you said not to be afraid to ask for help. I have confirmed that there is a problem with the password. Probably of my own making, but I am stuck as to how to fix it.
I opened Chrome on the laptop and actually copied and pasted the password from the "generate a new password" page to the login page and it still tells me that it's the wrong password.
I didn't copy it from Firefox stored passwords. I copied it from Steemit.
Don't know what to do now.
You're logged in now, so whatever browser you're using must have your password saved. Logical?
Since you don't seem to have it stored anywhere else, and since you're required to physically type it into your keyboard to change it, you couldn't have changed it. It must still be the same password given to you when you signed up for the account. Right?
So the question is..... did you write down the password on paper, like the signup screen begged you to? Or did you skip that step, assuming it was optional? Even though it lists 7 rules of Steemit, and ALL 7 of those rules are NEVER LOSE YOUR STEEMIT PASSWORD?!
If you skipped the most important part of signup, then unfortunately the best advice I have is don't sign out! : (
I am not sure if I did that whole process. Do you think I should do it now?
I know that I did not write the original password down on paper. But I did copy it on the computer and still have it. It is different than the one that steemit says I have now. Which I have copied on computer and paper.
Should I go through the process of generating another password again?
Don't change your password unless your current password is compromised. If you're still the only one who knows it, WRITE IT DOWN ON PAPER, and keep that paper with your important stuff.
Then, go to your Wallet, and click Permissions. Copy and paste those "keys" into a text file and save it somewhere, apart from your main password which is on paper.
Then you can log out of that browser without worrying you'll never get back into Steemit. But of course, don't do that until you're sure you've got your correct current password safely written on paper.
Sorry to be redundant with the instructions but it's quite important.
Also, I'm not the expert in this stuff, I'm just trying to help you because you asked. I'm pretty sure it's correct but don't quote me.
That's my problem. I don't think that my password is right. When I copy and paste it into the login when I try to use Chrome instead of Firefox, it tells me that it is the wrong password. When I try the original that I saved in notepad on the computer, it tells me the same thing.
I cannot figure out what my current correct password is.
And I have written them both down on paper. Neither works.
"I cannot figure out what my current correct password is."
Then at some point, you ignored several warnings begging you to write your password down before continuing, and soon you'll lose access forever. It informs you that your password can never be retrieved, and if you lose it, your account is gone. It's not possible to be given your original password, or to change it to a new one, without seeing that step. It's impossible to skip. It warns you that you'll lose your account if you don't copy down the password on paper. You were then forced to type it in, to confirm that you copied it down correctly, before gaining access to your account. So at some point, you DID have your correct password. It can't be changed without going through that whole process again - typing in the old password, writing down the new password, and then confirming it in a later step by typing it back in off the paper.
If you really managed to lose your only copy, then yeah, you'll soon need a new account. You won't treat your password so carelessly next time!
Did you actually go through the update password process, or just press the generate new password button and copy that?
The generate new password button itself does not change your password, you have to paste that into the box below, input your old password and then hit the update password button in order to change your password.
I am not sure if I did that whole process. Do you think I should do it now?
For that, you need the old password...
If you can't recover your Steemit password, my best piece of advice would be to power down this account and withdraw all of your STEEM tokens. Create a new Steemit account, move the STEEM tokens to the new account and power that account up with them. I hope that you don't need to do this, but if you really have lost the password, then you have pretty much lost your account already and this is all you can do to recover any of the work you have put into it.
Obviously if you do need to make a new account, write down the password, probably a couple of times and store it in different places.
It might be possible to go into your browser options/settings, and find the saved passwords section, and show hidden passwords, and find the entry for Steemit and write it down off the screen. That depends on your operating system, browser, etc. I'm not sure if there are more options.