RE: Frustration in Science - And what Everybody can learn from it
I feel for you; I remember those moments well. I remember one time spending over 24 continuous hours watching the stream of a big-name client to capture the exact moment when it disconnected. We had a buffer overflow somewhere in the system, but couldn't pin down what caused it. The client had a huge roll-out coming, and could not afford to have everything go offline in the middle of the show, so there we sat, staring at the screen, watching the debugger go line by line until we found the issue.
And while it was exhausting, it was still some of the most thrilling moments of my life. We knew we were changing the way people experienced their worlds and creating new ways for artists to express themselves. I wouldn't trade those sleepless hours for anything!
Yes I strongly agree that those moments are wonderful even though tiring. Especially the happiness clients get when we deliver something. That pays off for all the efforts we put.
I still remember my first demo with a client showing that I can hide a field in a form by just ticking a check box. After seeing that for the first time they started shouting with joy saying woooow. It was over a call and it took more than 5 mins for them to be back to normal. That was my best ever client experience I have ever had in my life. From then on I always wanted to keep them excited by building something exciting for them. Really motivating and satisfyingly. 😅