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Hello Noly,
There are two things you should keep in mind.

  1. The robot performs its voting every 144 minutes approximately. (You sent your bid 120 Minutes ago).
  2. The robot does not vote for Post greater than 5 days. Read the conditions of use (http://www.minnowhelper.com/conditions.html)

For any inconvenience the technical support is only in the Slack channel.

regards

The @minnowhelper team.

@minnowhelper you should adjust your setting the other bot automaticall refund stemian if their post is less than their requirement... I also send a bid please send us refund...