Fallout 76 is a good example of how greed gets people into trouble
First, let me say this - I don't really like Bethesda games. The only one I could finish that I actually liked was Oblivion, years ago, but besides that, everything I played made by that company bored me to death.
That doesn't mean their games are bad, it simply means they're not for me.
Except Fallout 76 - that game is bad in so many ways. Whether you like it or not, one thing is clear - from what I saw on the Internet about the game, Bethesda simply did a bad job at polishing it and making it playable.
That, combined with how they handled he Collector's Edition problem and recently their user data leak, ended up making Bethesda look like the new EA.
And that's the kind of thing that happens when you care so much about money that you just ignore one simple fundamental aspect that could transform your game into something amazing - passion.
You look at games like The Witcher 3 and you just wonder how the hell a company like CD Projekt Red that didn't have a lot of amazing games before Witcher 3 managed to make a game that amazing, and then you play it and you realize that the answer is simple - they were passionate about the project.
Most importantly, they didn't make the game only for money or, at least, they didn't make it thinking only about money. They realized one thing - people love good games, and if that's the case, then people will spend a lot of money on games that will offer them a bunch of good content.
That's why the base game is pretty damn awesome, with a bunch of content to enjoy, filled with all kind of additional content from free DLCs that were added after the release, plus two paid DLCs that came after that, one featuring an amazing story and some fine exploration/weapons and the other one featuring an entire new map with a main quest and a bunch of side quests. I'm of course talking about Hearts of Stone and Blood and Wine.
CD Projekt Red, like other companies, realized that people want good games, and when they offered a good game, people were really happy about it and helped the company make a lot of money. Same thing happened with Red Dead Redemption 2. Sadly I didn't play the game, and I'll wait for the PC version (if there's gonna be one) or maybe I'll buy a PS4 in the future and play it, but it's obvious that RDR2 is made for gamers, not random customers.
And there are a bunch of other games out there that were made with passion, that offer a bunch of amazing content and value, like Stardew Valley, Dark Souls, Hitman, Detroit Become Human, and so on.
Compare all those games with what Bethesda did with Fallout 76. They didn't make a game, they made a product, and a bad one to be honest. Then they were surprised that people were mad about it and didn't play it.
There's one simple lesson to get from all this mess, a lesson you should always keep in mind when creating something for someone - even if there's money to be made out of what you do, try to offer a great experience and a lot of value, because that will eventually get you all the money you'll need. Creating a bad product for the sake of selling it will only result in disappointment for both the customers and you.
Sounds like someone nuked your breakfast this morning