Obviously. I am also waiting for the answer is already 57 days. Results - no! The answer is not received. They do not respond at all. It was obvious suspicion when they turned off the chat under the guise that the admins will help process tickets. Dissatisfaction increases. Their reputation is falling. I think they understand that even by returning the money they will lose customers because of distrust. So the rumors about the insolvency or fraud....time will tell. Wallet steemit for repairs or problems...nonsense...don't believe it! The impression is that they just don't want to give money to.