Get your crypto out of Poloniex.

Anyone familiar with crypto currency should've heard of Poloniex. Poloniex, one the largest crypto exchanges out there, was a home to many out there. Many of us have started our journeys hoping to become the next rags to riches story. We spent our times in the trollbox spamming dumb nonsense, or listening to potential tips on the next thing out there. Sadly, Poloniex is becoming a shadow of it former self. It gotten to the point where as of writing , I'm officially out of Poloniex and you should too. Here's why.

Removal of the trollbox. Back in early June, to quote them, "To meet the increasing demands on support staff, the Trollbox has been disabled indefinitely and moderators have been reallocated to assist in support."
Now, alot of people were upset by this action, as it was a good way to communicate with other users, along with mods. Poloniex was having issues before the removal of trollbox, so we took it in stride, hoping that this removal would help their customer service issue, which needs to number two on the list.

Lack of customer service. Even with the removal of the trollbox, customer service sees no improvement. One of the biggest things that seems common across all exchanges is we, the users, have no good way of contacting customer service. Even with the claims of increasing amount of customers, there is no excuse. Not one of these exchanges has disabled the ability to create new accounts, although kraken has slowed down the account creation process. Poloniex, being one with the most activity, should've brought more people on to maintain and help with customer service.

Lastly , freezing of funds, lack of communication, and lies. Part of maintaining an exchange requires you to also maintain the users wallets. We all understand that things happen, and sometimes wallets will be down for maintenance , but there are limits. Prime example, an altcoin known as Einsteinium, or ecm2 for short. Ecm2 wallets have been frozen as June 30th, and as of writing this article, still are. You might be ok with this since it's a relatively unknown crypto, but for some they are reasonably upset. I have a friend who currently has 4.2 btc worth still frozen in ecm2, AND MISSED a great boom in price because of it. If that's not enough for you, maybe this is.

(Note: the scribbled out part said inaccurate, due to the fact that poloniexs statement on issues with litecoins network, which was false. So I removed it to prevent confusion.)

Edit: decided to add proof to my statement.

Earlier today, I saw a post via Reddit about the maintenance of litecoins wallet. This was the final nail in the coffin of me, not because of the downtime of the wallet, but more so what a developer said after the announcement.

Yep, you read that correctly. Poloniex never bothered to contact any of the developers about their issue, not to mention their statement of a network issue being false. Was this a lack of communication issue, or something they deliberately lie about? Who knows, but that statement was enough for me.

Poloniex has lost its trollbox, never had customer service, they freeze funds, and lack the ability to communicate. Get your funds off Poloniex. Who knows, they really might be another mt. Gox.

Thanks again for reading, if you have the time please check out my other posts! Also, feedback is welcomed.