Blizzard bans people from their game for forum post

Hello,
Blizzard bans people from their game for forum post but when they ban you from game they claim it is because of report In-game.Blizzard is just a shitty company with no regards at all for their customers. FUCK THEM.

Due to continued violations of the Code of Conduct, found at http://battle.net/community/conduct, we have permanently removed this accounts ability to post in the Overwatch forums as well as a week suspension in game.

The in game suspension will be lifted on 4th Sept 2017

• The Forum Moderation Team

AND THE MAIL RIGHT AFTER TOTALY CONTRADICTING EACH OTHER

Greetings lucas,

Blizzard Account:
BattleTag:
Game: Overwatch

Action(s) Taken:
Account Suspended

Violation: Disruptive Gameplay

Your fellow players reported you for a gameplay offense that is in violation of the Blizzard EULA and/or Code of Conduct.

Suspension expires on: 2017 September 04 13:27 UTC

After analysis of the evidence, we have Suspended your Overwatch account.

As the owner of this account, you are responsible for all actions associated with it. We will only overturn penalties if there is evidence of a compromised account or similar extenuating circumstances.

If you understand this and still want to appeal our decision, please visit this article and submit a ticket.

Regards,

Customer Support