Enlte - Frequently Asked Questions (FAQ)

Q1 When will web wallet and iOS version apps launch?

A1 : The web wallet will be released on April 21, and the iOS app will be released in about three weeks.

Q2 : When is the token exchange possible?

A2 : Our internal exchanges will be available on July 1, external exchanges will be available on September 1.

Q3 : I can not sign in or sign up for the app.

A3 : At this time, our app is functioning normally. However, I will investigate if there is an error, and I will tell you again.

Q4 : What is the IR score in the enlte app?

A4 : An IR score is an 'internal reputation' that is automatically measured by AI. Your IR score will decrease if you receive a report by uploading an abusive post. The base score is 500 points, which is currently decreasing. However, we will be able to increase the score in future updates too.

Q5 : Why should I do KYC(Know Your Customer) verification?

A5 : enlte pursues a socially unified network. Therefore, the person who participates in the enlte must be a real person. Therefore, we are asking for the KYC process to ensure that the person is a real person and to prevent duplication of accounts.

Q6 : How do I verify KYC?

A6 : Go into your app's profile and press the KYC button next to inbox. And submit KYC Docs. When KYC is approved, two blue ticks will appear next to the username.

Q7 : I can not sign in to the app because I bought a new smartphone or factory reset.

A7 : Once you've been approved for "KYC verification", you will be able to use the app normally.

Q8 : I can not upload photos to enlte app. What should I do?

A8 : The current photo upload is functioning normally. However, we will investigate if there is a problem with the upload functionality and we will respond again.

Q9 : I'm having trouble using the app. What should I do first?

A9 : First of all, please go to the Google Play Store and update to the latest version of the app. The update will fix many errors and problems.

Q10 : I want to know more about enlte. What should I do?

A10 : Please visit our official site at http://web.enlte.com or visit our official YouTube channel at http://youtube.com/enlte. Also, please download and read the enlte white paper from the official site.

Q11 : I want to invest in enlte ICO. What should I do?

A11 : Please visit our official site, http://web.enlte.com, or click here to contact us.

Q12 : What if I do not get a satisfactory answer to my question?

A12 : Please go to 'http://enltehelpdesk.rf.gd' and submit your support ticket.

Q13 : What is the total supply of tokens?

A13 : The total amount of enlte tokens is 10 billion, of which 1 billion is allocated to ICO.

Q14 : I wonder when Airdrop, Bounty, and Referral rewards are distributed.

A14 : Airdrop and Bounty will be distributed after 1 July after the ICO, and referral rewards may be delayed occasionally, but will be paid correctly.

Q15 : I forgot my password. What should I do?

A15 : On the Sign In screen, tap the Forgot Password entry. Then enter your email address and look for your password by receiving a confirmation email. Look for the mail in your spam box also. If you don't receive any mail within 24 hours, kindly request for a new password by mail to [email protected]

Q16 : How can I get more rewards from enlte?

A16 : Please upload a photo of yourself thinking that you are writing a simple review that includes the name of your experience, the place you visited, and the things you bought. In such a picture, other users will click on many 'Likes'.

Q17 : What ID should I use for KYC verification?

A17 : Any official ID issued by governments may be of any material. You also need a name, address, and date of birth that can identify your real identity.

Q18 : Another user told me to send the etherium and give him the enlte coin. May I have faith?

A18 : He / she is a scammer. Please not trust him / her and report to us here.

Q19 : No photos uploaded during KYC verification. What should I do?

A19 : The KYC course is now functioning normally. If you still have problems, make sure that you have the latest version of the app first and update it. Please upload a picture of 5MB or less. Or upload a photo taken in real time.

Q20 : When is the "Like" limit released from the enlte app?

A20 : Likes will be fully charged after 24 hours since you first liked today.

Q21 : What if I do not pass the KYC verification?

A22 : You will not be able to deposit, withdraw or trade coins.

For more queries, feel free to ask us in the comments below.