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RE: 7 Tips About Customer Service I Picked Up From Selling Custom Apparel
You are spot on! I really like #2. Our customers are don't know the business like we do. I try not to use acronyms and addreviations when I speak with customers. Ibtjink about my business just about all day everyday. They think about my product once every couple of weeks.....hopefully!!
Thanks @ray4u !
It is hard to separate yourself and put yourself in the shoes of someone who isn't thinking about your product all day everyday, but absolutely essential.
Thank you for the comment!