Agreed, @ned's snide corporate attitude is pretty annoying. He talks like a politician that can't be trusted. They've pushed for SMTs way too hard because they think that is the Golden Path to higher value.

Instead, they should have taken their time and fixed all the BS that is still pervasive on the platform. Like you say: they should have scaled down RCs from a ridiculously high number instead of scaling it up from a ridiculously low one. That's just common sense. Doing it the way it was done only makes sense in the context of an emergency, and there was none.