On the other hand, big corporations like amazon, eBay etc will enjoy a reduced operational cost by adopting the Kleros dispute resolution mechanism. Kleros will relieve them of the tedious task of resolving numerous disputes that continuously arise among their customers in the course of carrying out transactions.
A Use Case
John is a program developer with lots of clients all over the world. At a point when the workload became too much, he outsourced a project to David through a 2P2 freelancing platform to develop a mobile application for a client. They live far away from each other in different counties. Their main meeting point was the 2P2 portal. John gave David the projection specifications and they reached agreement on project quality and delivery time.
However, when David finally delivered the job, there was an issue because John was complaining that it fell below the agreed quality. But David would not take any of his complaints. He insisted that what he delivered was what they agreed upon. John understands coding quite well and he knew that sending that poor quality of job to his client could make him lose that client. But David who was supposed to make the necessary corrections had even stopped responding to his messages. John cannot seek legal redress to claim his money back due to distance and time constraints.
Now, supposing this very contract had a clause, stating that if a dispute arises, it would be resolved by KLEROS court. Kleros, being a decentralized blockchain-based court system has a great number of jurors all around the world. Each juror operates on his or her specified area of expertise.
In this case, John simply sends a complaint to Kleros, explaining what transpired between him and David. Kleros' automated court now forwards this complaint to 3 or more jurors, randomly selected amongst numerous others in that field of job. In John’s case, the selected jurors are software experts.
The selected jurors are working together without necessarily knowing each other or having any direct link to each other. Each of them examines the entire contract's process and project quality before voting in favour of whom they think is right. Then they send their reports back to Kleros. At this point, Kleros takes the finally verdict based on the votes from the jurors and sends notification messages to John and David, informing them about the final verdict. Whoever the case favours will have his money refunded by the smart contract.
JOB AT KLEROS
There is an ongoing recruitment exercise on Kleros platform. Kleros is looking for qualified and highly skilled applicants to take up the following positions:
Ethereum DApp Fullstack Developer – Full time
Smart Contract Hacker and Developer – Internship
Escrow Lead – Full time
Curated Lists Lead – Full time
Oracle Lead – Full time
Meet the awesome team behind Kleros
The following videos hold some additional information
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