WARNING !!! BEWARE !!! EXRATE TRADING PLATFORM PART 2 CANT GET FUNDS OUT. WITHDRAWAL ???

In my first blog i talk about my experience with my first deposit to EXRATE TRADING PLATFORM . Here i'm going to share with you what happened next. Of course after the bad experience i had trying to get my deposit, now i'm stuck.
CAN NOT WITHDRAW
CAN NOT TRANSFER
CAN NOT DEPOSIT -This is because they have a a min. of 5 XMR for withdraw

I enclosed some screenshots. I'll appreciate your vote if my experience with EXRATES is helpful to you please share with someone.

THANK YOU.
Cripneto.

BALANCE PAGE HERE IM GOING TO TRY AND REFILL, OUTPUT OR TRANSFER.

HERE YOU SEE CAN NOT WITHDRAW

HERE YOU SEE I CANT DEPOSIT

HERE YOU CANT TRANSFER IF YOU CANT DEPOSIT TO MEET THEIR MIN. :( DEPOSIT IS BLOCK. PIC 3