Reply from Genesis mining regarding payouts:

in #genesis7 years ago

Hi,

I got a nice personal reply from genesis today, I was asking them regarding their payout issues:

thank you for contacting us.

We have been experiencing some technical difficulties in the past few days. As a result, user balances were not shown correctly and the functionality of the website has been reduced.

This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets as soon as the situation is stabilized. We expect to have everything solved (payouts included) during this week.

We apologize for all this inconvenience and thank you for your patience and understanding.

Best regards,
Kris
Genesis Mining Customer Service

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Same story here as well, i also got my payment on hold as i have made the payment using credit card. Hopefully i won't loose my money.

hat sich dein investemnt in genesis mining ausgezahlt?, wie viel hast du von deiner urspr[nglichen summe bereits zurückbekommen- bist do gar schon in der gewinnzone?

Great news! Thanks for asking and posting =)

congrats for they reply u sir and also thanx for ur sharing with us keep it always @alexpfeiffer sir

This is a double sided Blade in my opinion it sucks that these big mining companies may not be able to hold traction in the ever growing cut throat mining business. 😕

today i got a first missing payout from the 21st of july!

Wasn't it hacked? Thats what i have heard.

I don t know - that's why I wanted to know what they say :).

Glad this Reply came many people were having trouble.

They better give us at least 140% back in two years.

All the problems will be solved, so don't panic :)