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RE: Both of my Poloniex and Bittrex Accounts Got Hacked!

in #hacked6 years ago

I understand your frustration, I know it isn't what you want to hear at the moment, but I'm sure the reason for slow account recovery is as a protection against social engineering attacks on the support system.

That said, most of the crypto Exchanges have pretty poor support, I had a bit of an annoying experience last year which made me move to a different fiat on ramp.

You didn't mention polo, did they freeze that account if there was anything left in there?

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Polo support is even slower, they still haven't confirmed anything. But I have a strong feeling everything is gone from there too, probably 99% chance everything is gone. The main chunk of my crypto was stored on Bittrex unfortunately.