I need help to recover my wallet .How can I recover my wallet software dogecoin ??????

I did not do this posting to make money, I did not want to lose
, I tried to solve this problem for months, I searched the internet and found nothing.

I know this place is not for that, but I contacted Dogecoin on twitter and on the site and they did not respond, I would ask for help on youtube with a video, but I decided to ask for help here, since this site has people experienced in the subject of virtual wallets and coins.
I had a software-assisted trauma after I downloaded the Dogecoin wallet, put 2500 dogecoin, and the wallet never entered again.
Does anyone know how I can do to retrieve my wallet and make it come back again ??????
If you have a page that shows how to solve this problem, tell me, you do not need to vote for this post. I did not do this for money, I just figured out what I do to recover my dogecoins.
I could never get into the wallet again to download, what can I do ??????

It is written in the dogecoin software portfolio: "A problem caused the wallet to stop working. Windows will close the program and notify if a solution is available"

Sorry, I'm using a translator