Great observation. People always remember the bad news. I's the same thing when people leave a review. Rarely if someone gets good to great service do they want to tell the world about it but god forbid they have a negative experience...

It's a rush to trip advisor, yelp, google, and facebook to slam the business.

I'm in it for the long haul. Buying opportunity is great is you see the vision and believe as @aggroed said.