Yes I have already done resetting my I master key and other private keys. Yesterday, eye contact with the customer care service of gate.io. they are working on my complaint. But the procedure is so slow that I can't even tell you. It is such a big robbery and they are not taking fast movement. I contact them several times and they replied tech team is working on it. Today I got a mail it says that they are investigating the issue. Hope everything get normal soon.