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Simple - if you have chargeback, you need to send a letter with tracking number to buyer, then you must upload tracking number to Paypal. And always you should win that dispute. I recommend to set User Rating - 4/5 for prevent chargebacks.

where do i set user rating and is there another other platform like this to sell coins

Lend Bitcoin -> Lending Offers -> Rating -> Save Changes, you can also try LocalBitcoins, but transactions on LocalBitcoins are not automated like on xcoins.

yeah local bit coins i know about it as well. i have a few sells but it not very fast only maybe one a day anyway to increase the volume of sales

what if there is no address? where do i send? thanks

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Let me put this bluntly.

!!!!!!!!!!!!!!!!!!!!!!!!!!! XCOINS IS A FUCKING SCAM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It is probably one of the quickest ways in the world to get your Paypal account closed and frozen. Oh Yes, Paypal will hold your funds for 180 days, not a thing you can do about.

Acting as a currency exchange with paypal is ABSOLUTELY FORBIDDEN!!!

PAYPAL: Acceptable Use Policy for Money Service Businesses, PayPal may not be used to operate a currency exchange, bureau de change or check cashing business including the sale of bitcoin."

You will get quick sales, then a slew of chargebacks will land upon you like a fucking tidal wave. At which point you will just eat it. You can't dispute it with paypal because you can't tell them you were selling Bitcoin as they just close your account. Also Paypal will in 100 percent of cases side with the buyer.

XCOINS IS A SCAM...

I know, tried it for a small amount, paypal account closed, still have 8k sitting in Paypal Jail till March..

STAY THE FUCK AWAY FROM XCOINS...