A little help please...

I Need Steemit Help!

I opened my account on August 1st, and I'm having a great time and learning a lot, and absolutely loving it! My son and his wife and myself all signed up at the same time, my son and I both got our access codes about six days later, but my daughter in law did not. It's like her account got "lost in the mail". She has recently tried to resign up for Steemit but it says her email address has all ready been used. Is there any steps she can take to at least restart the process? I've helped her look through her email account and there is absolutely nothing since the one that said email confirmation... Then nothing. She went through that step correctly too.

Please let me know what we can do for her.

Thank you for your time and we would appreciate any help at all.

Bojamison