I've been sharing my startup updates here since the beginning, from failure to progress. It has been a really slow journey due to financial limitations and other stuff. But I really appreciate those who contributed in the past!

I have revised some parts of my booking conditions and cancellation policy. I've added some things that could save me in the future. We are talking about obnoxious and fragile travelers, so I am open to suggestions, grammar corrections or any valuable thing you think I should add to make it sound more professional and finer.

I've omitted the name of the company, for now.

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BOOKING CONDITIONS

Responsibility

Our guests must read the booking conditions and cancellation policy before confirming the reservation. If you made a payment to us to confirm the reservation, it means that you agreed to accept the terms and conditions stated herein. You also assume all liability during your visit here and relieve us and affiliates of all legal responsibilities including death or injury to any member of the traveling group.

We and affiliates will do everything within our control to make sure that you are safe and well during the trip. We strongly recommend that you purchase travel insurance before traveling here as a preventive measure.

Payment Policy

All reservations require a minimum of 50% deposit with a maximum of 7 days after the date of booking request. This is to ensure that the tour slots, transportation, government permits, entrance tickets, hotel accommodations and other logistics are arranged and reserved in advance under the guest’s name.

Payment Options

The deposit can be made via Paypal which will incur a 5.5% Paypal fee paid by the traveler. In the event that you need to cancel your trip, cancellation fees will be assessed as outlined below under Cancellation Policy.

We accept credit card payments via Paypal. Alternative payment options are bank transfer, Western Union, Bitcoin and direct bank deposits. The guest will be responsible for paying all transfer fees on your end as well as any intermediary bank fees that may apply.

We will never have access to card information. If you are making a payment through Paypal, please make sure that it is verified and up to date.

Final Payment Terms

Final payments are due at least 1 day before tour begins with us. The remaining balance can be paid via Paypal which will incur a 5.5 % PayPal fee. However, it can also be settled here by cash (USD or Euros or local currency) once you arrive and get settled in your hotel.

CANCELLATION POLICY

If a trip is canceled for any reason, a notification of cancellation must be made in writing and sent to us. We will refund the portion of the trip cost not already advanced to suppliers. We will try our best to recover and refund the balance as promptly as possible. However, we cannot guarantee recovery of any or all of the advanced payments

At the time we receive the cancellation, the following cancellation fees will apply.

** If you cancel 8 weeks or more days before departure: Cancellation fee is 15% of the total deposit made.
** Less than 8 weeks or 2 weeks before departure: 50% of the total tour price or equal to the amount of deposit is non-refundable.
** Less than 2 weeks or 48 hours before departure: 90% of the total tour price is non-refundable.
** Less than 48 hours before departure: 100% of the total price is non-refundable.

We charge these fees because there are a lot of expenses and arrangements required to set up your tour. There are no exceptions, unfortunately, but if you need a letter for your insurance company to help recover some of the cost, we would be happy to supply one.

We will try our best to make any changes to an existing reservation just to avoid any cancellations. We are also willing to work with our partner tour operators to limit fees and secure funds if possible. All tour operators, hotels, and guides have different policies about reservation changes and some fees may apply. Guests will be responsible for any last-minute change fees.