A very good article - it approaches the subject from an employee's perspective. I believe I might be able to add some additional insight to your post. HR will evolve and grow into increasingly strategic positions as they attempt to help employees and organizations increase their fit and compatibility with each other. Note that I put employees first :) HR's new role is directed towards ensuring that they represent the 'human' side of work management and participation as opposed to their role in previous years as representatives of the company (which led to their dislike among employees in general).