Listen to the Children at all times
Something really interesting happens when adults actively listen to children, since it teaches them how to pay attention to others especially to themselves, since it is a way of interacting with them both verbally and non-verbally verbal.
Also one of the main factors is to show empathy when listening to it, it will make you feel understood as a person both in reasons and in your emotions; In the same way, the way to show him that it is important is not to interrupt him while sending his message and this reinforces the security in himself, in his opinions and ideals, besides his positions before certain topics or situations.
One aspect to consider is that you maintain control over your own emotions when communication is based on conflict issues. Therefore it is recommended that you take enough time to listen patiently as the children take time to work their communication before the adults.
The special thing about listening to a child expressing himself is that he feels protected and very loved, besides you are helping him to take confidence in himself expressing his thoughts and feelings as to what he is experiencing. And that will help strengthen your character before life