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I must say that I'm guilty of it some times as well, but that's because when I'm on the counter I'm always fussy about not holding up the line haha! There must be a more effective method to queue people. Perhaps virtual reality will solve it. No need to even physically queue up!

Its worse now because they closed down a lot of the branches for some rubbish reason, its really to save money but they claim its to improve the customer experience. Now everybody has to go to the large central one and queue for ages!

Hmm me thinks they closed some branches because of their dank policy/foolish employees. Am I wrong??

You are right!!