Advanced life skills

Communication skills -

Communication is the heart of every organisation. Everything you do in the workplace results from communication.

Top 5 Communication skills

1. Listening
   Being a good listener is one of the best ways to be a good communicator. Take the time to practice active listening. Active listening involves playing close attention to what the other person is saying,asking clarifying questions, and rephrasing what the person says to ensure understanding.

2. Nonverbal Communication
   Your body language,eye contact, hand gestures,and tone all colour the message you are try to convey.
   Eye contact is also important; you want to look the person in the eye to demonstrate that you are focused on the person and the conversation.

3. Clarity and Concision
   Good communication means saying just enough - don't say too little or too much. Try to convey your message in as few words as possible.

4. Friendliness
   Through a friendly tone, a personal question,or simply a smile, you will encourage your coworkers to engage in open and honest communication with you. This is important in both face-to-face and written communication.

5. Confidence
   It is important to be confident in all your interactions with others. Confidence ensures your coworkers that you believe in and will follow through with what you are saying. Be carefull not to sound arrogant or aggressive.