btw...Luke, I felt that your comment was done in completely good spirit, and was very on point. I really appreciate everything you had to say. Especially this.

Communication takes time away from development, sure, but it's critical for building trust with this community. I believe it's really important, not something to get to two weeks later. Many share my position on the value of communication and why it should be prioritized higher than it has been in the past. IMO, this post has a theme of "We're working on it" but not much of a "We're sorry for letting you down." Maybe you don't feel an apology is needed, but I think it would have been helpful here. The frustration many of us have had trying to use the site is quite high and though you may know that intellectually, the data shows you can't fully know it experientially. Or if you can, I'm not sure how.

There's absolutely no reason Steemit Inc can't afford to have someone on constant communication. Not doing so is suspiciously incompetent. I'm not trying to be mean, but come on...you have 40% of the STEEM, which is barely short of 100 million USD in highly liquid assets. It's going to cost what $60k a year to get a great communications person?

They don't have to expose attack surfaces in order to be in conversation with the rest of the platform on a daily basis.

Please remember Mr Luke Stokes it is important to have table manners even when eating your own dog food.

Also @Ned, I dropped $60k USD of my own money into Steemit because I believe in it...and NOTHING in the last year has made me feel more hesitant it's future then the way you just responded to Luke Stokes, who was giving you some pretty solid feedback.