"So the main problem was not necessarily a bug in the software wallet which lead to losing their crypto it was a reckless browsing behavior that made them vulnerable."

Unfortunately, more often than not, that is exactly why people lose money from their bank accounts, PayPal accounts, Crypto wallets, and other such online places. Their accounts are not hacked, but rather access to them is given quite freely to the "robber" by clicking on phishing links, or the like. Sadly, no matter how often they are told not to fall for such scams, what to avoid, and so on, some people just never learn until it is too late, and even then some will have the audacity to try and blame the system rather than accept any responsibility themselves. I even know people who still think that the very poor built-in security of Windows is enough to protect them from viruses, malware, hacker attacks, etc. Quite sad, really!