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     5 years ago 

    I remember you used to be on helpdesk duty, we had hands on people such as yourself at the start of Steem. You are the right person to run with this, I might also recommend @whatsup and if we can get some support and official onramps from Steemit inc, would be great. Also i feel we need to progress from steem.chat to something more modern like Discord, all young ppl and Twitch users and gamers use it.

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       5 years ago 

      I lost hope on steemit long ago.

      Here's my plan: use @steempress referral system as an incentive to onboard bloggers. Works exactly like YouTube, you organically engage and then recommend them to steempress.

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         5 years ago 

        Sounds good, what I'm saying above however is that there needs to be more than just onboarding, the users need constant monitoring and an account manager/support person, or rather a user experience champion following up and giving them guidance for at least 6 months of their Steem journey.

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           5 years ago 

          Oh yeah, fully agree!

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