I also have a bad experience with them. I've sent 205 STEEM to their Android Wallet . But after 4 day when i try to send my STEEM on bittrex exchange, that fails 95% of time. I was only able to cash out 5 STEEM out of 205. They are holding my 200 STEEM for 6 Days now after disabling steem wallet !!!.
WHAT IS THE POINT OF KEEPING STEEM WALLET APP ON ANDROID MARKET IF IT IS DISABLED FOR 6 DAYS ???.
Once i get my money i will NEVER use anything related de freewallet.