You are viewing a single comment's thread from:

RE: Steem Blockchain Patch Issued

in #steem6 years ago

Thank you for this update, and well done to everyone who were participant to getting the blockchain back to normal operations.

With that said, I would like to submit for your consideration — because "stoppages" of one kind or another make people nervous — that you implement some kind of communication method for the general user base when things are out of sorts.

Most major multi-user sites have cloud-hosted "fallback sites" that operate completely independently of the main venue. This could be something like a separate "steemstatus.org" domain fully disconnected from Steemit and the blockchain. If something "goes awry," every request instead forwards to the contingency site (can be triggered automatically, or manually, depending on situation) where a live feed (blog style, message board style) provides anyone trying to access the main venue with a live news feed, or at least an "outage message."

eBay, for example, is really good about that. In "our" industry, Coinbase has it. It builds confidence in a system if users — rather than just finding darkpages and error messages — land on a page that simply has a message "A faulty transaction has caused a temporary stoppage of the blockchain. Our technicians are aware of the problem and are currently working on implementing a patch to address the problem. Check this site for updates."

It's a relatively minor thing; could even be run from a simple WordPress blog... but the communication would build a lot of confidence in the community that "someone's working on it."

Just a suggestion from a relatively small newbie (albeit with 40 years in the IT field); hope you'll consider it.

=^..^=

Sort:  

and this is why ure my fave cat on steemit... well, other than my kitty :D

Thanks for that idea!

Indeed, a really good idea.

Particularly important as the new account creation features under HF.20 might increase the growth of memberships.

Yes, this type of communication is needed. Otherwise rumors run wild, and that's never a good thing.