Thank you to all of you who have been so patient while we deal with the complex, undocumented, inconsistent beast that is Steem.

If you need support from @randowhale and have not received a vote you have requested, please follow the process below:

1. Verify the post does not have a vote from @randowhale or @randowhale1 (the comment may be missing, check for the vote!)
2. View your transaction history to ensure you did not receive an automated refund 
3. Submit a support request here.
   1. To see if your request has been processed, please check here.

Please allow some time for us to get through all of the issues that were escalated.  Thank you for your support!