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RE: SteemIt Help Desk - Is It Time?

in #steemit8 years ago
  1. Sweet - the idea has my full support :)
  2. I think that if you go "full blown helpdesk" and actually have a call-center or official @steemit.com email address - then it becomes a lot more treacherous. If you are just sending people to the #help channel, and/or answering questions as "regular helpful users" then I don't think there is a big risk. You'd still want people to be careful about what types of questions they get involved with and respond to. "Sorry, I don't know" will have to be a tool in the tool-belt if you get answered anything that could have legal repercussions (like am I legally allowed to buy a pizza with my STEEM).
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Excellent thoughts on the legality issues.

Thank you for the support.