What is so tough about putting a cord inside the box? I believe in taking care of the little things. And if the system is not in place to make sure the little things that can get missed aren't, then this is what happens... a dissatisfied customer over a little thing. I wanted so much for them to get it right the first time. I sent emails to remind them. And even if I can just buy a cord anywhere here, I am allowing them to fix it. Just like any business, I am sure they will make it right. But can you imagine the grief, the time and money wasted over this little thing. I expected to be a very satisfied customer on my first purchase. BTW, I gave them a heads up last night that I will be mentioning my dissatisfaction on this article. Before I posted this article this morning, I checked on their response to me. Nowhere in their response did they attempt to stop me from writing about my dissatisfaction. They could have said something along the lines of, "we apologize for the error, we inadvertently missed putting the cord in with your order. Please allow us to correct our mistake before posting your article. We want you to be satisfied with your purchase experience with Mene..." or something like that. I would have gladly not included the negative feedback on my post. My friend, I hope you don't feel like you have to explain for their mistakes. Do not worry, K?