STEEM back online

in #support6 years ago

Dear Steemians,

As you are aware, STEEM had gone down a few days back. We have gone through our posts and made sure all refunds were issued, and we apologies for the delay in issuing them. However, we will always guarantee you either get service or your cash back.

In case of any problems

Please post below and we will do our best to resolve them. The code for voting bots evolves even as the STEEM blockchain evolves, so issues do occur from time to time. However, our garauntee to you is we will always make sure to get back to you.

HardFork 20 on the way

We will keep special watch, as Hard fork 20 is due on September 25th. Let us know in case of any issues, and we will sort them out for you.

Keep Steeming, everyone!

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It appears your bot is down. Can I get a refund?

I have been waiting to be refunded for 21 days

Greetings ,,, can I delegate now?

Hello. If i delegate to stabond, the payment will be daily?

Hello - we are taking down estabond for a few months as we organise our finances - We'll be back Q1 next year.

hello @estabond, i'm sorry to have to bother you AGAIN, but it looks like something went wrong, i put a minor bid in for a post @goldmanmorgan

https://steemit.com/goldmanmorgan/@goldmanmorgan/daily-report-20181021

the post has expired beyond cashout_time and the vote does not seem to be there, i did not get a refund either as far as i can see.

history$ grep estabond goldmanmorgan_transfer_in
goldmanmorgan","to":"estabond","amount":"1.000 SBD","memo":"https:\/\/steemit.com\/goldmanmorgan\/@goldmanmorgan\/daily-report-20180930
estabond","to":"goldmanmorgan","amount":"0.001 SBD","memo":"The current bidding round is full. Your bid has been submitted into the following round.
goldmanmorgan","to":"estabond","amount":"0.100 STEEM","memo":"https:\/\/steemit.com\/goldmanmorgan\/@goldmanmorgan\/daily-report-20181021

im not really interested in the why and how and its ofcourse possible i missed something, im pretty sure the vote's not there, as it is not there

if you DID send a refund and i missed that for some reason can your provide the transaction ID please, if not, can you re-fund, please ?

i'm not charity or mother Theresa, thanks in advance

Hello, we are always happy to answer our customers - We have taken estabond down for a few months, until early next year to re-evaluate our strategy. Estabond has refunded you this amount.

that's extremely nice, thank you , re-evaluate strategy huh ... meaning "hoping the price will go up?"

with heavy fluctuation you have to get out of the oldskool mentality and allow voting on posts as old as five or six days or your promised roi can not be promised, i know that much. good luck with the new strategies

@estabond it seemed that the bot's delegation expired and the bot stopped working. I've sent 0.30 SBD earlier and is among the affected party. Please give me a refund, thanks.

@estabond is this how you treat your customer? I've sent you 0.30 sbd for this post https://steemit.com/poetry/@vegaron/the-abyss-poem

Screenshot_2018-10-02-20-32-12.jpg

But then an hour before the bot could vote it suddenly lost its delegation, halting the bot in the process. After that I comment on your latest post hoping to get your attention and get a refund.

Then a day later not only did you not reply or give me the refund, your bot even vote me a whooping $0.01 for my 0.30 sbd...
Screenshot_2018-10-02-20-21-52.jpg

I hope you could rectify this issue and refund me my sbd. Thank you.

We always treat our customer with respect - we are taking estabond down for a few weeks. Your refund will be processed in the next few minutes.

are payouts from delegations at hold? I'm just testing with delegating 1 sp, but nothing happens

Hello - we are taking down estabond for a few months as we organise our finances - We'll be back Q1 next year.

you didnt have to send the extra, just the re-fund was fine im not gonna refuse it ofcourse, a discord channel to play a bit shorter on the replies might not be a bad idea, man (or woman :p) i'll just bid the extra you sent me and see what it says then, if the bots not functioning you can just send it back, right ?

Thanks - we'll try to shorten response times - which is a key metric in good service!

Apologies for this, and refunded.

No worries you are a reputable service. I will continue to use. Thanks

I delegated steem power to the bot. Do payouts occur 1x a day? Thank you.

Hello, we have taken estabond down until early next year - But yes, when estabond is running, payments are done once ever 24 hours...

Hello - refunded - we have taken estabond down until early next year

thanks, bygones ... its not like you downvoted me or anything to silence the critique, its greatly appreciated if people come through

Thanks - gotta make sure everyone stays happy!