Top Technology blogs to read in 2023
How technical are APIs?
The topic of APIs may seem daunting, but it’s simply communication between two systems. Here’s a quick walkthrough of what APIs are, starting with the REST API.
7 ways to deal with angry customers
You know what they say- you can’t please everyone. But what do you do if experiences turn sour? Here’s Engati’s guide on how to deal with angry customers.
How to enter an unknown terrain of code
If you are new to a project, here is what you could do before you ask your colleagues for assistance and try to increase your skills to debug existing code.
How to make your customer experience easy and gain growth
Colin Shaw talks about smoothening your customer experiences by reducing the amount of effort that your customers need to make during these experiences.
How to show customers that you care
Show your customers that you’re not just trying to make a sale. Make it clear that you’re here to help them. Show that you care. That’s how you win their hearts
HR Chatbots: 7 Ways to Automate your HR activities & save time
Speed up and automate recruiting, onboarding, and engaging employees with intelligent HR chatbots. Explore 7 ways to save time on HR activities in this article!
How to make your chatbot seem more human and less robotic
Robotic-sounding chatbots might just annoy your customers and users. Here’s how to create chatbots with personality and flair, that make users feel comfortable.
4 steps to bring hyper-personalization in cx
With an 8-second attention span, keeping your customers engaged isn’t easy. But hyper-personalizing your experiences can help you achieve that. Learn how!
Getting Beyond Email: Creative Digital Customer Success
Customers enjoy hearing from companies through a variety of sources, and creativity counts. Learn about ways other than email marketing to accomplish that goal.
How iMile received 17x more users in ONLY 3 months
17x users handled by the chatbot across channels and 94% overhead cost reduced by iMile after they deployed Engati chatbot. Replicate their success now.
Impact of facial recognition technology on our lives
A thought-leader in the cognitive space, Shailendra Kumar talks about facial recognition technology and the different ways in which it could impact our lives.
AI Technology Tools and its impact on the Digital World
AI technology tools are imperative towards formulating and executing campaigns and tasks in this current digital world. Here are 4 tools at your disposal.
Why is software testing Important?
With software testing, you’ll be able to resolve issues in advance, prevent complaints, and improve performance by verifying every aspect of the product.
13 ways to improve automobile dealership sales and service
It is time to improve automobile sales and service, and what better tool to use than an Engati chatbot? Here are 12 ways on how chatbots achieve this.
5 powerful ways to improve blogging with AI tools
Looking to improve your blogging skills with Artificial Intelligence tools? Here are 5 ways in which we love using AI tools to step-up our blogging game.
4 definite ways to gain customer loyalty
“Buy 10, and you’ll get the next one for free…“ Sound familiar? Congratulations! You are a victim of the loyalty program. But do these programs actually work?
7 ways to improve mobile engagement
Nothing’s more personal than messages being hand-delivered. But is this enough to engage your customer? Here are 7 ways to improve mobile engagement.
How to improve your ROI in 2023 and beyond!
ROI is the ratio of profitability to the cost of investment. Here’s how you can improve your organization’s ROI in 2022 and increase your profits substantially.
A different perspective on listening to your customers
Co-founder of CXPA, Jeanne Bliss helps us listen to our customers in a better manner. She also urges companies to start understanding our customers better.
[5 powerful ways to increase your customer lifetime value](https://www.engati.com/blog/in-this-pandemic-move-how-you-listen-to-customers-from-asking-to-understanding
https://www.engati.com/blog/increase-customer-lifetime-value)
Increase your customer lifetime value with psychology and consumer neuroscience-backed techniques. Get your customers to spend more and stick around longer.
The secret to unlocking 10x sales
As purchase behaviour has transformed significantly, a way to bridge analogue and digital shopping is through Live Chat. Here’s our guide on how to 10x sales.
TOP 30 Indian Entrepreneurs Transforming The Start-up Ecosystem
Top 30 Indian Entrepreneurs who are ruling the consumer market and winning over the customers with new ideas, customer centricity, and unique offerings
8 secrets for influencing your customer perception
How do your customers see you? What do they think and feel about your brand? What factors influence customer perception? What can you do to change it?