Top Technology blogs to read in 2023
Component Based Architecture In AngularJs Using UI-Router
Most AngularJS apps are in a controller-view structure, but did you know that you could achieve better functionality when coupling components and UI-routers?
Unpacking Vector Databases: Everything you need to know
We have heard about SQL and no-SQL databases, like MySQL and MongoDB, and everyone knows about how they are used, but what about vector databases? Let’s explore
An introduction to Vector Search & the search algorithms
Want to use vector search to look up images, texts, videos, and audios? Here’s an article that breaks down vector search and helps you get started with it.
Video calling: When words fail, let your agents speak
For the days when text just won’t do it, enable video calling for customer support and service with Engati. For tips, best practices, and more read this article
Your VoC Practice is going to be the best investment for 2023
Every business is beginning to execute a VoC program. But what are the components of this program? Xperiente’s Musa Hanhan breaks it down in this blog.
5 steps to building a Voice of the Customer strategy
The Voice of the Customer (VoC) is essentially the customers’ opinions on your organization, brand, offerings and the the experiences you create for them.
7 ways pharmacies benefit from using a chatbot
Chatbots can help pharmacies with accurate data on the go, fasten the process of finding solutions to medical problems, track patient history, etc. Check it now
What are Chatbots? How do Chatbots work for businesses?
A chatbot is a type of software that can help businesses to automate customer conversations and interact with them through different messaging platforms.
What are NFTs? What do you need to know about non-fungible tokens?
Wondering what NFTs are? Confused whether it’s the future of digital art or just a short-lived fad? Curious about whether NFTs can go beyond digital art?
What Empathy and Trust got to do with profit?
Take a look at the four elements necessary in building a long-term relationship that converts into value for your customers and profit to your organization.
Crypto for Noobs | What’s cryptocurrency all about?
Cryptocurrency is a digital system that makes it possible for anyone to send and receive payments without relying on banks to verify the transactions.
What is customer science? Is this the next wave of change?
Colin Shaw introduces you to an exciting and promising new idea with lots of potential. See how customer science can help you understand your clients throughly.
How to scale customer support for your Shopify store with Engati
With Engati chatbots and live support, your Shopify store can easily interact, engage, and provide better, faster, and more personalized customer support.