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RE: STEEM back online

in #support • 6 years ago

@estabond is this how you treat your customer? I've sent you 0.30 sbd for this post https://steemit.com/poetry/@vegaron/the-abyss-poem

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But then an hour before the bot could vote it suddenly lost its delegation, halting the bot in the process. After that I comment on your latest post hoping to get your attention and get a refund.

Then a day later not only did you not reply or give me the refund, your bot even vote me a whooping $0.01 for my 0.30 sbd...
Screenshot_2018-10-02-20-21-52.jpg

I hope you could rectify this issue and refund me my sbd. Thank you.

6 years ago in #support by
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     6 years ago 

    We always treat our customer with respect - we are taking estabond down for a few weeks. Your refund will be processed in the next few minutes.

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       6 years ago 

      are payouts from delegations at hold? I'm just testing with delegating 1 sp, but nothing happens

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         6 years ago 

        Hello - we are taking down estabond for a few months as we organise our finances - We'll be back Q1 next year.

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